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Careers with the Youth Service Bureau

Looking to start a career with the Youth Service Bureau? Below you will find current job postings, you can apply by filling out an application, and emailing it along with a copy of your resume to heidi.bouse@ysbjc.com, or by delivering one to our office at 603 West Arch Street, Portland, Indiana 47371.

Current Opportunities

Residential Case Manager

Qualifications

Requires at least a Bachelor’s Degree preferably in Sociology, Corrections, Social Work, Psychology, Child Development, Guidance and Counseling or other directly related Human Service field. Documented work experience in the Social Services field with thorough knowledge of individual, group and family crisis intervention techniques preferred. Must have a valid driver’s license and be insurable. Must be at least 21 years old.

Job Type

Full-time

Pay: $16.00 – $18.00 per hour

Essential Functions:

  • Review and receive referrals for placement at Emergency Care/Residential Care
  • Complete CANS certification within 6 weeks of hire via Praed Foundation training website
  • Complete DCS online “Reasonable and Prudent Parent” training within 2 weeks of hire
  • Send intake packets to placing agencies
  • Maintain case management appointments with youth a minimum of one hour per week
  • Coordinate services for youth in care including being a liaison for courts, parents, friends, school, etc.
  • Attend court hearings and provide testimony, recommendations, discharge summary and/or concerns to referring courts, placing agency and family
  • Provide crisis intervention and respond in person as needed
  • Assist with direct care as needed
  • Backup for the program director when off work or unavailable
  • Maintain all forms and documentation pertinent to all aspects of independent living programming. Including Ansel-Casey Skills testing, KidTraks, progress notes and monthly progress reports
  • Coordinate any needed services for youth, including employment, and education
  • Maintain resident’s work schedules in the digital calendar and check on each resident’s work performance weekly at their place of employment
  • Develop public relations to promote the independent living program
  • Consult with placing agency, therapist, and program director as needed or as directed
  • Maintain resident’s IL binders to keep track of needs that were worked on with each resident
  • Taking residential kids on store runs
  • Participate in weekly staff meetings
  • Complete on-calls according to the established rotation
  • Participate in a minimum of 20 hours of training each year
  • Safely drive 15 passenger van and other agency vehicles
  • Increase communication with referring agents and community to promote the mission of the agencies, and to increase awareness and private/public support of the youth in care and the agency
  • Have current certification in First Aid and CPR
  • Meet with immediate supervisor on a weekly basis to discuss clients and review documentation and therapeutic direction
  • Assist in annual review and revision of client manuals and other necessary documents related to the operation of the YSB
  • Be an appropriate representative to the public
  • Appropriate personal appearance, demeanor as related to situation and as a role model to residents.
  • Exhibits personal and professional ethics, attitudes and values
  • Complete and maintain all necessary documentation and paperwork for youth in care, including: 
  • INTAKE: Point of Entry, Intake and Care Plan
  • CANS: intake, 6 month and discharge on DARMHA database
  • EON: intake and discharge on EON database
  • Weekly Progress Notes and Non-billable Contact Notes
  • Monthly Progress Reports
  • Weekly Independent Living Progress Notes
  •  Monthly Independent Living Reports
  •  Court reports for placing agencies and parents
  •  Discharge Plan
  •  Any other documentation as directed by immediate supervisor and to meet contract and licensing criteria

Outpatient Counselor

Qualifications

Master’s degree in social work, psychology,
marriage and family therapy, or related human service field, with a
preferred 2 years of related clinical experience or a master’s
degree with a clinical license issued by the Indiana Social Worker,
Marriage and Family Therapist, or Mental Health Counselor Board, as one
of the following: 1) Clinical Social Worker, 2) Marriage and Family
Therapist, 3) Mental Health Counselor.

Must possess a valid driver’s license and the ability to use a
private car to transport self be insurable, and have the flexibility to
maintain a varying work schedule.

In addition, employees must have/possess:

  • Knowledge of family of origin/intergenerational issues
  • Knowledge of child abuse/neglect
  • Knowledge of child and adult development
  • Knowledge of community resources
  • Ability to work as a team member
  • Belief in helping clients change, to increase the level of
    functioning, and knowledge of strength-based initiatives to bring about
    change
  • Knowledge of motivational interviewing
  • Skillful in the use of Cognitive Behavioral Therapy
  • Skillful in the use of evidence-based strategies

Typical Work Schedule

Typically, 40 hours Monday – Friday, Hours and
days vary due to variability of schedule with the clients we serve,
flexible time as needed.

Job Type

$37,000.00 – $50,000.00 per year

401(k), 401(k) matching, Dental insurance, Flexible schedule, Health insurance, Life insurance, Paid time off, Parental leave, Professional development assistance, Retirement plan, Vision insurance

Duties Include But Are Not Limited To:

  • Be respectful of all clients and their families
  • Must work well with co-workers
  • Must intervene to meet the need of client’s serviced, when appropriate
  • Must be sensitive to the cultural differences of client’s served
  • Develop working relationships, showing sensitivity and acceptance of clients/staff
  • Maintain proper perspective on client relationships
  • Provide crisis intervention as needed
  • Provide individual/family/group counseling as required/applicable
  • Demonstrate appropriate social skills with all clients, colleagues,
    and referral agencies including but not limited to ability to establish
    and maintain a positive rapport; establish appropriate boundary
    setting; demonstrate respectful, professional, and appropriate
    communication skills
  • Trouble shoot any problem areas in program implementation
  • Be able to form a diagnostic impression per the DSM 5
  • Knowledgeable of Medicaid documentation guidelines
  • Knowledge of Counseling Theories and techniques
  • Awareness of insurance billing guidelines
  • Understand structure and function of the team
  • Knowledgeable of background, dynamics and direction of treatment for clients
  • Understands the importance of and uses for group to aid individual clients
  • Complete and maintain all necessary documentation and paperwork.
    Including Intake, Treatment Plan, Consent for Release of Confidential
    Information, Progress notes, Discharge Summaries, etc., as directed by
    immediate supervisor
  • Progress notes contain an appropriate amount of accurate, factual, and measurable information
  • Maintain and assure quality standards, time lines and evaluations,
    providing outcome measures (if applicable), completing statistics to
    meet licensing and agency policies
  • Communicate as needed with referral sources, and coordinate
    services with other providers/agencies to assure open communication
    between agencies occurs to affirm that appropriate interventions with
    families/individuals are occurring
  • Receive and enter referrals into the database for Outpatient Counseling
  • Help clients and their families gain skills and confidence to meet their goals

RESIDENTIAL PROGRAM DIRECTOR

Qualifications

Must possess a master’s degree in social work, counseling, or a related human service area of study from an accredited school. In addition, applicants must have 4 years of supervisory and administrative experience in a child welfare agency or therapeutic setting that serves children OR 1 year of supervisory experience in a supervisory capacity and a current license issued by the behavioral health and human services licensing board as a clinical social worker, a marriage and family therapist, mental health counselor, a social worker with a master’s degree or a related field as determined by Department of Child Services licensing. Must be at least 25 years old, have a valid driver’s license, and be insurable.

Typical Schedule

Monday through Friday, 40 hours per week, typically 8am-4pm, may require irregular work hours at times. Responsible for on-site crisis support and to take after-hours calls from staff as needed.

Job Type

Job Type: Full-time

Salary:$40,000 – $55,000 per year

Duties Include But Are Not Limited To:

  • Responsible for overall development, implementation, and supervision of the residential and emergency shelter care treatment programs
  • Effectively manages and delegates all daily residential care operations
  • Maintain and revise Resident Manual and Program Manual as needed.
  • Implements, practices and holds staff accountable of best practices of trauma-informed, client-centric care
  • Trains well equipped staff through daily hands on experiences, mentoring and support.
  • Demonstrates hands on leadership and is proactively present to support staff and youth in the program
  • Assures compliance with all legal and regulatory requirements including but not limited to: state licensing (IAC), Residential Provider Contract, State Board of Health, State Fire Marshal, CARF Accreditation and YSB policies and procedures
  • Oversees, completes, and reviews for approval of accuracy, timeliness and consistency in all program related documentation including incident reports, shift assessment and reports
  • Conduct Monthly PIQA and Compliance Reports
  • Attend, present, and participate in monthly compliance committee meetings
  • Committed to deliver high quality residential program services and data driven program evaluation and outcomes
  • Works with community partners to improve program services and reviews, monitors, and signs off on referrals for youth to be placed in care
  • Devoted to develop transformative approaches in providing residential services to the youth in care
  • Teaches, directs and guides staff on improved practices during weekly staff meetings for more effective services, interactions and improved results
  • Involvement in financial management including budgeting, forecasting, and tracking residential care revenues and expenses. Meets monthly with the financial team to discuss and monitor residential care budget and ensuring sustainability. Establishes annual department goals including census management and direct care recruitment and retention.
  • Prepares all staff schedules, approves days off, overtime, and training requests along with weekly staff logs/timesheets
  • Works effectively and efficiently with the YSB and residential leadership teams to monitor customer service, census, and strategic planning and track progress toward achieving residential treatment service goals. Collaborates with the leadership teams to identify future strategic initiatives and implement plans toward sustainable growth.
  • Accurately reports program activities in monthly compliance meetings to address issues relating to standards, customer service, program components, and census management
  • Responsible for hiring, staff development, and performance of direct care workers.
  • Ensures development and implementation of all training programs for staff.
  • Develops and promotes a positive residential care culture with all personnel and builds strong teamwork and collaboration.
  • Conducts weekly supervision with full-time Direct Care Workers and monthly supervision for part-time Direct Care Workers.
  • Maintain up to date annual performance evaluations and direct field observations.
  • In conjunction with Business Manager and/or Executive Director as applicable, address staff performance issues and disciplinary action in accordance with YSB policies.
  • Assures that YSB’s mission and programs are consistently presented in a strong, positive image internally and to the community.
  • Possesses excellent verbal and written skills and communicates well with staff and community partners.
  • Communicate effectively with parents, placing agencies, courts and schools. Builds relationships and networks with placing agencies and develops new referral sources.
  • Understands the mental health community needs and identifies potential opportunities for organizational growth.
  • Increase communication with referring agents and community to promote the mission of the agency and to increase awareness and support of the youth in care and the agency.

Homemaker / Parent Aid

Qualifications

A high School diploma or GED and be at least 21 years of age. Must possess a valid driver’s license, have the ability to use private car to transport self and others, and be insurable.

  • Ability to work as a team member
  • Ability to work independently
  •  Patience
  •  Nonjudgmental
  •  Emotional maturity
  • Knowledge of child development
  • Knowledge of community resources
  • Belief that change is possible
  • Strong organizational skills
  • Exercise sound judgment
  • Belief in family preservation philosophy
  • Knowledge of child abuse and neglect
  • Thorough and empathetic communication skills

Typical Work Schedule

Typically Monday – Friday, Hours and days vary due to variability of schedule with the clients we serve, flexible time as needed.

Job Type

Full-time

Pay: $13.00 – $15.00 per hour

Duties Include But Are Not Limited To:

  • Complete and maintain all necessary documentation and paperwork for youth and families enrolled in program. Including Intake, Consent for Release of Confidential Information, Progress notes, Monthly Progress reports, Discharge Summaries, etc., as directed by immediate supervisor, or required by service standard.
  • Full Time Staff – Minimum 26 hours of Face-to-Face weekly. Part-Time (hours vary per week) – Minimum 65% Face to Face hours for total hours worked. Maintain appointments with youth and families weekly, with appointments set up one week in advance. Face-to-Face time is direct time meeting with the client to accomplish goals, in person or by telephone. Direct communication with Department of Child Services or Probation officers counts towards Face-to-Face hours if it is client specific and the contact is a minimum of 8 minutes long.
  • Provide 24-hour on-call to clients and families for crisis intervention. Crisis Intervention includes, but is not limited to, crisis assessment, planning and counseling specific to the crisis. Most interventions are expected to be in the home.
  • Coordinate services for youth and family in program. Including being a liaison for courts, schools, referring agency, therapist, and psychologist. Attend court hearings of clients in the programs and provide testimony, recommendations, and discharge summaries.
  • Consult with Circuit Court, Probation, Department of Child Services, on a regular basis and additionally as necessitated.
  • Collaborate and communicate with clients’ therapist, psychologist, and psychiatrist as necessary.
  • Consult with immediate supervisor on a bi-weekly basis to discuss clients and review documentation, and receive therapeutic direction.
  • Meet with Psychological Consultant a minimum of two hours per month.
  • Consult with school personnel to enhance educational concerns, problems, attendance, and behaviors as applicable.
  • Assist in the continued development of the home-based program in designated counties in our service region.
  • Maintain and participate in the completion of necessary outcomes measures to evaluate the home-based program.
  • Participate in periodic bi-weekly Staff Meetings and In-Service Training Programs. Under no circumstances is supervision/consultation to be less than one (1) hour of supervision/consultation per 25 hours of face-to-face direct client services provided, nor occur less than every two (2) weeks.
  • Participate in a minimum of 10 hours of training each year for part-time, 20 hours for full-time. First Aid and CPR is offered at YSB, but not required for this position.
  • Increase communication with referring agents and the community to promote the mission of the agencies, and to increase awareness and private/public support of the youth in the programs and the agency.

Home-based Caseworker

Description

The Youth Service Bureau of Jay County has a part-time, possibly leading to full-time, position available providing Home-based Casework services.

Applicants must possess one of the following:

  • a)Bachelor’s, or Master’s degree from an accredited university.
  • b)High School Degree, GED, or Associate Degree and have at least 4 years full time employment experience providing direct casework services to children & families that includes providing services to families that need assistance in the protection and care of their children

Applicants must possess a valid driver’s license and the ability to use private car to transport self and others, and must be insurable. Minimum starting pay is $14 per hour. EOE.

Applicants should possess knowledge related to child abuse and neglect, child and adult development, community resources, the ability to work as a team member, and a belief in helping clients change their circumstances, not just adapt to them. Applicants should possess an understanding regarding issues that are specific and unique to adoptions such as loss, mismatched expectations and flexibility, loss of familiar surroundings, customs and traditions of the child’s culture, entitlement, gratification delaying, flexible parental roles and humor. Applicants must be open to having a flexible work schedule with frequently varying work times. EOE.

Job Type

Job Type: Full-time, Part-time

Salary: $14.00 – $16.00 per hour

Essential Functions

  • Receive and enter referrals into the database for Home-based Casework Services.
  • Complete and maintain all necessary documentation and paperwork for youth and families enrolled in program. Including Intake, Consent for Release of Confidential Information, Progress notes, Monthly Progress reports, Discharge Summaries, etc., as directed by immediate supervisor, or required by service standard.
  • Full Time Staff – Minimum 26 hours of Face-to-Face in your 40-hour workweek. Part-Time (hours vary per week) – Minimum 65% Face to Face hours for total hours worked. Maintain appointments with youth and families weekly, with appointments set up one week in advance. Face-to-Face time is direct time meeting with the client to accomplish goals, in person or by telephone. Direct communication with Department of Child Services or Probation officers counts towards Face-to-Face hours if it is client specific and the contact is a minimum of 8 minutes long.
  • Provide 24-hour on-call to clients and families for crisis intervention. Crisis Intervention includes, but is not limited to, crisis assessment, planning and counseling specific to the crisis. Most interventions are expected to be in the home.
  • Coordinate services for youth and family in program. Including being a liaison for courts, schools, referring agency, therapist, and psychologist. Attend court hearings of clients in the programs and provide testimony, recommendations, and discharge summaries.
  • Consult with Circuit Court, Probation, Department of Child Services, on a regular basis and additionally as necessitated.
  • Collaborate and communicate with clients’ therapist, psychologist, and psychiatrist as necessary.
  • Consult with immediate supervisor on a bi-weekly basis to discuss clients and review documentation, and receive therapeutic direction.
  • Meet with Psychological Consultant a minimum of two hours per month.
  • Consult with school personnel to enhance educational concerns, problems, attendance, and behaviors as applicable.
  • Assist in the continued development of the home-based program in designated counties in our service region.
  • Maintain and participate in the completion of necessary outcomes measures to evaluate the home-based program.
  • Participate in bi-weekly Staff Meetings and In-Service Training Programs. Under no circumstances is supervision/consultation to be less than one (1) hour of supervision /consultation per 25 hours of face-to-face direct client services provided, nor occur less than every two (2) weeks.
  • Participate in a minimum of 20 hours of training each year. (10 hours for part-time)
  • First Aid and CPR is offered at YSB, but not required for this position.
  • Increase communication with referring agents and community to promote the mission of the agencies, and to increase awareness and private/public support of the youth in the programs and the agency.
  •  

Direct Care Worker (part-time)

Description

Part-time fill in positions available covering openings on various shifts as needed, and as applicant is available. Will be working with youth ages 10-19. Applicant must be 21 years of age, have a valid driver’s license and be insurable. Prefer a bachelor’s degree in social work, psychology, counseling, or other related human service field, will accept resumes with a high school diploma or GED.

Direct Care applicants must be willing to participate as a member of a team, hold youth accountable for behaviors, possess skills in re-direction and crisis intervention, and follow specific rules/guidelines. Direct Care applicants should expect to be on their feet for the majority of shifts worked attending to the numerous responsibilities of the position. Direct Care applicants must be able to role model appropriate behavior and socially accepted interaction 100% of the time. Direct Care applicants must be able to mentor the youth in care and develop appropriate and effective rapport with the youth in care. Minimum starting pay of $13 per hour.

Work Schedule

Possible 12 hour, 8 hour, and 6 hour shifts. If interested, regular weekly hours available.

 

Job Type

Part-time

Pay: $13.00 – $15.00 per hour

Duties Include But Are Not Limited To:

  • Maintain general supervision of residents and related activities at all times to ensure cohesiveness within the environment among all residents.
  • Complete preparation of meals and snacks. Third shift personnel complete as much of meal as possible during shift. First and second shift complete and serve meals.
  • Instruct and guide residents in basic living skills such as personal hygiene, proper attire, eating habits, care of clothing, money management, dealing with structured and unstructured time, completion of all personal and household chores.
  • Supervise residents and document room check log every 10 minutes throughout the night (third shift is awake staff).
  • Assist residents in coping with out of home placement (i.e. addressing separation issues).
  • Attend at least one monthly staff meeting each month.
  • Assist in the implementation of an individualized treatment program per the therapist’s instructions.
  • Maintain accurate documentation with regard to daily log, medication records, bank statements, telephone and contact logs, daily chores inspection, daily assessment forms, incident reports, and all other records, which note each resident’s behavior and attitude while in residence, as applicable.
  • Provide an appropriate variety of discipline as needed for infractions of an immediate nature or as necessitated.
  • Safely drive 15-passenger van and other agency vehicles.
  • Certified in First Aid and CPR.
  • Serve as an appropriate role model in physical appearance, social skills, and daily interaction with co-workers and residents.
  • Participate in a minimum of 10 hours of training each year.
  • Orientation and direct training of new personnel as assigned.
  • Take information on a telephone call from placing agency on potential placements. Relay information to a case manager for approval. Complete intake paperwork on any new placement.

Home-based Therapist

Description

The Youth Service Bureau of Jay County, Inc. has a full-time position available providing Home Based Family Centered Therapy to children, youth, and adults in and around Jay and Blackford County. EOE.

Minimum Qualifications:

  • Master’s or Doctorate degree with a current license issued by the Indiana Behavioral
  • Health and Human Services Licensing Board as one of the following: 1) Social
  • Worker, 2) Clinical Social Worker, 3) Marriage and Family Therapist, 4) Mental
  • Health Counselor 5) Marriage and Family Therapist Associate and 6) Mental Health
  • Counselor Associate.

OR

  • Master’s degree with a temporary permit issued by the Indiana Behavioral Health and
  • Human Services Licensing Board as one of the following: 1) Social Worker, 2)
  • Clinical Social Worker, 3) Marriage and Family Therapist and 4) Mental Health Counselor.

Job Type

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

In addition, Home Based Family Centered Therapy applicants should have/possess:

  • Knowledge of family of origin/intergenerational issues
  • Knowledge of child abuse/neglect
  • Knowledge of child and adult development
  • Knowledge of community resources
  • Ability to work as a team member
  • Belief in helping clients change, to increase the level of functioning, and knowledge of strength-based initiatives to bring about change
  • Belief in the family preservation philosophy
  • Knowledge of motivational interviewing
  • Skillful in the use of Cognitive Behavioral Therapy
  • Skillful in the use of evidence-based strategies

The Youth Service Bureau is an Equal Opportunity Employer