Youth Service Bureau

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Careers with the Youth Service Bureau

Looking to start a career with the Youth Service Bureau? Below you will find current job postings, you can apply by filling out an application, and emailing it along with a copy of your resume to, or by delivering one to our office at 603 West Arch Street, Portland, Indiana 47371.


The Youth Service Bureau is currently seeking a highly motivated, organized, and detail-oriented professional for file review/audit work. Prefer full-time availability, Monday-Friday 8am to 4pm, but will consider part-time availability.

Prefer two years documented experience in secretarial and filing work but will consider a trained applicant without experience. The individual must have strong organizational, communication (verbal & written), and interpersonal skills. Must be proficient in use of copy machine, scanner, computer, and fax machine. Candidate must be able to demonstrate proficiency in MS Word, Excel, and Outlook.

Qualified candidate must be capable of handling multiple tasks and prioritizing in an efficient manner, a team player with a proactive can-do positive attitude, ability to work independently with minimal direction, and handle all information in a confidential manner. Desired candidate must possess a customer-service mentality and a high level of comfort placing and receiving phone calls. Position responsible to fill in for Office Manager as needed. Must be at least 21 years old, possess a valid driver’s license, and be insurable. EOE.


  • Back up the Office Manager in all duties and responsibilities
  • Complete filing for Home-Based Services; including printing required materials for files, filing the materials, and completing weekly and monthly audits of Home-Based Services
  • Assist and back up other Home-Based Services filing staff with duties and responsibilities
  • Be respectful of all clients and their families
  • Must work well with co-workers
  • Familiarize self with files, agency programs, etc.
  • Respect confidentiality of clients
  • Asks for help when necessary
  • Works necessary and reasonable hours to complete tasks
  • Exhibits self-starting habits
  • Exhibits personal motivation to improve personal and professional skills
  • Actively participates in meetings
  • Involved and gives relevant input during training
  • Assumes full responsibility for own actions or behavior’s, openly and honestly toward clients and other staff
  • Appropriate representation of self to public
  • Appropriate personal appearance
  • Exhibits personal and professional ethics, attitudes and values
  • Participate in a minimum of 20 hours of training each year, which includes outside agency seminars and conferences, as needed
  • Complete Annual Mandatory Agency Training
  • Attend Mandatory Agency Meetings/Trainings

Salary: $13.00 to $15.00 /hour

Home-based Caseworker  

The Youth Service Bureau of Jay County has a part-time, leading to full-time, position available providing Home-based Casework services in and around the Delaware and Randolph County area. Applicants must possess a Bachelor’s degree in social work, psychology, sociology, or a directly related human service field from an accredited college. Other Bachelor’s degrees will be accepted in combination with a minimum of five years’ experience working directly with families in the child welfare system. Applicants must possess a valid driver’s license and the ability to use private car to transport self and others, and must be insurable. Minimum starting pay is $14 per hour. EOE.

Applicants should possess knowledge related to child abuse and neglect, child and adult development, community resources, the ability to work as a team member, and a belief in helping clients change their circumstances, not just adapt to them. Applicants should possess an understanding regarding issues that are specific and unique to adoptions such as loss, mismatched expectations and flexibility, loss of familiar surroundings, customs and traditions of the child’s culture, entitlement, gratification delaying, flexible parental roles and humor. Applicants must be open to having a flexible work schedule with frequently varying work times. EOE.


  • Receive and enter referrals into the database for Home-based Casework Services.
  • Complete and maintain all necessary documentation and paperwork for youth and families enrolled in program. Including Intake, Consent for Release of Confidential Information, Progress notes, Monthly Progress reports, Discharge Summaries, etc., as directed by immediate supervisor, or required by service standard.
  • Full Time Staff – Minimum 25 hours of Face-to-Face in your 40-hour workweek. Part-Time (hours vary per week) – Minimum 65% Face to Face hours for total hours worked. Maintain appointments with youth and families weekly, with appointments set up one week in advance. Face-to-Face time is direct time meeting with the client to accomplish goals, in person or by telephone. Direct communication with Department of Child Services or Probation officers counts towards Face-to-Face hours if it is client specific and the contact is a minimum of 8 minutes long.
  • Provide 24-hour on-call to clients and families for crisis intervention. Crisis Intervention includes, but is not limited to, crisis assessment, planning and counseling specific to the crisis. Most interventions are expected to be in the home.
  • Coordinate services for youth and family in program. Including being a liaison for courts, schools, referring agency, therapist, and psychologist. Attend court hearings of clients in the programs and provide testimony, recommendations, and discharge summaries.
  • Consult with Circuit Court, Probation, Department of Child Services, on a regular basis and additionally as necessitated.
  • Collaborate and communicate with clients’ therapist, psychologist, and psychiatrist as necessary.
  • Consult with immediate supervisor on a bi-weekly basis to discuss clients and review documentation, and receive therapeutic direction.
  • Meet with Psychological Consultant a minimum of two hours per month.
  • Consult with school personnel to enhance educational concerns, problems, attendance, and behaviors as applicable.
  • Assist in the continued development of the home-based program in designated counties in our service region.
  • Maintain and participate in the completion of necessary outcomes measures to evaluate the home-based program.
  • Participate in bi-weekly Staff Meetings and In-Service Training Programs. Under no circumstances is supervision/consultation to be less than one (1) hour of supervision /consultation per 25 hours of face-to-face direct client services provided, nor occur less than every two (2) weeks.
  • Participate in a minimum of 20 hours of training each year. (10 hours for part-time)
  • First Aid and CPR is offered at YSB, but not required for this position.
  • Increase communication with referring agents and community to promote the mission of the agencies, and to increase awareness and private/public support of the youth in the programs and the agency.

Direct Care Worker (Part-Time)

Job Description

Multiple part-time positions available, potentially leading to full-time work, covering openings on all shifts in a residential setting as needed, consistent weekend hours available weekly or bi-weekly. Will be working with youth ages 10-19. Applicant must be 21 years of age, have a valid driver’s license and be insurable. Prefer a bachelor’s degree in social work, psychology, counseling, or other related human service field, will accept resumes with a high school diploma or GED.

Direct Care applicants must be willing to participate as a member of a team, hold youth accountable for behaviors, possess skills in re-direction and crisis intervention, and follow specific rules/guidelines. Direct Care applicants should expect to be on their feet for the majority of shifts worked attending to the numerous responsibilities of the position. Direct Care applicants must be able to role model appropriate behavior and socially accepted interaction 100% of the time. Direct Care applicants must be able to mentor the youth in care and develop appropriate and effective rapport with the youth in care. Minimum starting pay of $13 per hour.

Work Schedule: Typically,

First Shift: 8:00am – 4:00pm

Second Shift: 3:00pm – 11:00pm or 4:00pm – 12:00 midnight

Third Shift: 12 midnight to 8:00 am

-Regular shifts may occur on an every weekend or every other weekend rotation

-Relief Direct Care Workers are scheduled for holidays when needed

-All Relief Direct Care Workers are expected to work at least one 8-hour shift per month.*

*Note: Failure to work at least one 8-hour shift per month or to receive approved accommodation from your direct supervisor will be taken as notice of voluntary termination of employment.

This position reports to Residential Program Manager.


  • Maintain general supervision of residents and related activities at all times to ensure cohesiveness within the environment among all residents.
  • Complete preparation of meals and snacks. Third shift personnel complete as much of meal as possible during shift. First and second shift complete and serve meals.
  • Instruct and guide residents in basic living skills such as personal hygiene, proper attire, eating habits, care of clothing, money management, dealing with structured and unstructured time, completion of all personal and household chores.
  • Supervise residents and document room check log every 10 minutes throughout the night (third shift is awake staff).
  • Assist residents in coping with out of home placement (i.e. addressing separation issues).
  • Attend at least one monthly staff meeting each month occurring every Wednesday morning at 8:30am. (Failure to attend a staff meeting at least ten months out of the year or not attending two months in a row results in voluntary termination of employment unless arrangements have been made with immediate supervisor.)
  • Assist in implementation of individualized treatment program per therapist’s instructions.
  • Maintain accurate documentation with regard to daily log, medication records, bank statements, telephone and contact logs, daily chores inspection, daily assessment forms, incident reports, and all other records, which note each resident’s behavior and attitude while in residence, as applicable.
  • Provide appropriate variety of discipline as needed for infractions of an immediate nature or as necessitated.
  • Safely drive 15-passenger van and other agency vehicles.
  • Certified in First Aid and CPR.
  • Serve as an appropriate role model in physical appearance, social skills, and daily interaction with co-workers and residents.
  • Participate in a minimum of 10 hours of training each year.
  • Orientation and direct training of new personnel as assigned.
  • Take information on telephone call from placing agency on potential placements. Relay information to case manager for approval. Complete intake paper work on any new placement.
  • Any other duties as assigned by immediate supervisor.

Please submit the application found at in addition to your resume. EOE.

Job Type: Part-time

Salary: $13.00 to $15.00 /hour

Home-based Therapist

The Youth Service Bureau of Jay County, Inc. has a full-time position available providing Home Based Family Centered Therapy to children, youth, and adults in and around Jay and Blackford County. EOE.

Minimum Qualifications:

Master’s or Doctorate degree with a current license issued by the Indiana Behavioral

Health and Human Services Licensing Board as one of the following: 1) Social

Worker, 2) Clinical Social Worker, 3) Marriage and Family Therapist, 4) Mental

Health Counselor 5) Marriage and Family Therapist Associate and 6) Mental Health

Counselor Associate.


Master’s degree with a temporary permit issued by the Indiana Behavioral Health and

Human Services Licensing Board as one of the following: 1) Social Worker, 2)

Clinical Social Worker, 3) Marriage and Family Therapist and 4) Mental Health Counselor.

In addition, Home Based Family Centered Therapy applicants should have/possess:

  • Knowledge of family of origin/intergenerational issues
  • Knowledge of child abuse/neglect
  • Knowledge of child and adult development
  • Knowledge of community resources
  • Ability to work as a team member
  • Belief in helping clients change, to increase the level of functioning, and knowledge of strength-based initiatives to bring about change
  • Belief in the family preservation philosophy
  • Knowledge of motivational interviewing
  • Skillful in the use of Cognitive Behavioral Therapy
  • Skillful in the use of evidence-based strategies

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

The Youth Service Bureau is an Equal Opportunity Employer